Decision Support System in the Crisis Management Unit
Dr. Abdel Moneim Ghanem Ezzeldin

Abstract
Crisis management is a dynamic process, consisting of consecutive sessions, each session is a set of activities to collect information, analyze data, formulate alternatives, decision-making processes, implementation, and followup, where aim of each session in this series is to change the situation as a prelude to resolve the crisis. It is assumed that the crisis management unit is a place which has the tools to communicate, exchange information, experience and knowledge, design models, identify alternatives and choose the decision that deals with the crisis. This study aimed to present a conceptual framework for the information elements that should be included in any effective decision support system in crisis management unit. This conceptual design can be either a review or assessment of the current decision support system, or to modify and develop the decision support system in crisis management unit.

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